Q1: What kinds of payments do you take?
A: We accept credit cards and PayPal as safe and easy ways to pay.
Question 2: How much does shipping cost?
A: All orders within the UK get free standard shipping.
Q3: How long will it take for my order to arrive?
A: For UK addresses, standard shipping usually takes 5 to 10 business days.
Q4: Is it possible to return an item?
A: Yes! You can return items in their original condition within 90 days. We process refunds within seven days of getting the items back.
Q5: What do I do if I want to return or exchange something?
A: To start a return or exchange, please email us at contact@olikiche.shop. We'll give you directions and a place to send it back.
Q6: What should I do if I get a broken or damaged item?
A: If your item is broken or damaged when it gets to you, please let us know right away. We will give you a new one or your money back at no extra cost.
Q7: Is it possible to track my order?
A: Yes! You will get an email with a tracking number so you can keep an eye on your shipment once it has been shipped.
Q8: How do I get in touch with customer service?
A: You can get in touch with us through:
Contact us by email at contact@olikiche.shop
Call us at +44 726 802 7492.